Penske Truck Rental at 1759 Drew Street, Clearwater
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Contacts
- Phone: +1 727-446-6342
- Address: 1759 Drew Street, Clearwater, FL 33755
- Website: pensketruckrental.com
- Types: Establishment Moving company Storage
Reviews of Penske Truck Rental
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1Anthony PanicoPosted at Oct, 27 2018I reserved a 12 foot truck five days ago. I get there at 950 am for a 10oclock pickup. I get a phone call as I'm pulling in and they tell me the truck isn't there. It won't be ready until 11. I leave and wait until then. I get another call saying 1130. I wait until noon where they tell me to just take a local truck. I get a different truck then what I needed at this point. I tell the employee this is not what I needed or reserved. He tells me that they can't promise what kind of truck I get. I have the reservation for a 12 foot truck for pickup at 10. How can you not handle this?? I got a confirmation for what I booked. This truck I got is too big and its more expensive on fuel. How can you give me courtesy call at the time of my pickup and say my truck isn't there? I have friends and family taking the day off to help me move and they are sitting waiting and wasting their time just like I am. Worst customer service ever!! Thanks for over promising your customers. I guess I can return it whenever I want. I can say sorry a few times like penske did and everything will be ok. Get a clue and learn how to meet your customers needs. What a joke this place is.
Photos of Penske Truck Rental
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Opening hours
Monday |
08:00 AM — 05:00 PM |
Tuesday |
08:00 AM — 05:00 PM |
Wednesday |
08:00 AM — 05:00 PM |
Thursday |
08:00 AM — 05:00 PM |
Friday |
08:00 AM — 05:00 PM |
Saturday |
08:00 AM — 02:00 PM |
Weather in Clearwater, Florida
Mar, 28 2024 03:00 AM | 21 ℃ |
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